No Response, No Results no response, no results. EDIT Dante has responded here on trust pilot on April 24 2024. I have previously written to Dante using the email they referenced two times since Dec 2023. I have also filled out the contact forms online. After recieving no responses over several weeks I gave up and disputed the charge with my bank. I have also reported Dante to the FTC and BBB and written to the CEO on linkedIn. This Trust Pilot response has been the first communication since I received my DNA test kit.

Best whole genome testing Looks like they've received a bunch of bad reviews due to delays in processing they had earlier this year, but my experience has been positive. Turnaround time of about a month between sending in sample and getting results. Best value for whole genome testing, super helpful suite of genetic reports, and easy to use interface. Very happy with my experience!

1+ year after submitting, still not results My kit was received by Dante Labs in December 2022. I still have not received my results. Contacted customer servise on multiple occassions, they do answer but it is always the same response of 'we are so sorry' and 'we are doing everything we can'. At this point I am sure they lost my kit, along with numerous others' judging on the reviews here. I am just genuinely curious what happened since I am sure I will never receive my results. Tell your customers the truth since there is no way my kit has been sequencing for a year.

Check the feedback for Dante Labs written within the 12 months prior to ordering My advise even to any enemies I might have is find another company to do your testing with!!! I Wish I checked more thoroughly the customer satisfaction of the company before ordering and paying for their services... I just now am desperately trying to find a phone number that I could call to ask for an estimation of when I will get my test results (5 months after receiving confirmation that my sample was received) only to see that there are people that have been waiting for a year... This is unacceptable...

Meine Probe wartet seit Oktober 2023 Meine Probe wartet seit Oktober 2023. QC geschafft aber keine Antwort vom Support oder irgenndeine weitere Reaktion. scam? Update one day later: Writing an answer to the reviews does not make you NOT a scam. delivering results as promised does. You guys need to add an info to your ads, that you take 6+ months to deliver those results, if ever