Was just absolutely scammed out of a… Was just absolutely scammed out of a massage alert- I WOULD NOT use this app!! Credit card payment went through and massage technician cancelled in the middle of the night before this AM appt most likely because it is raining. This was for my partners birthday we cannot reschedule and that’s the option the app is providing. Terrible

This App Has Bugs It was a hassle to apply as they were not knowledgeable about the requirements to be a massage therapist in California. I never had clients with this service. Customers were very far away and they would book less than a half-hour from the scheduled time. I required at least 24 hours; I do have another job. Most of the time I would get an error message if I decided to accept an appointment.

Birthday surprise ruined in Ottawa I prebooked a massage for my husband and I for my husband's birthday and a special hotel room. My credit card was charged. 2 hr prior to massage I called support because therapists had never reached out. Was advised they were unable To contact therapists and when pushed I was advised therapist had not accepted any appointments in over a week. Then advised would be 10 days for my $300 to be returned to me.

HORRIBLE HORRIBLE. Booked couples massage. These people took $344 out of my account only to inform me 2 hours before our appointment that they don’t have technicians to do our appointment. They take your money with ZERO knowledge whether or not they can even accommodate you. This is THEFT. Disgusting display of how business SHOULD NOT be run. None of their therapists are RMT’s we ONLY found out AFTER booking this bogus appointment. WASTE OF TIME, ripoff joke of a company.

Hurt my shoulders I had 2 swedish massages with Soothe. The first one was fine. For the 2nd one, I had to tell the provider (different than the first massage) 3 to 4 times that she was pressing way too hard and hurting me, also moving my shoulders in uncomfortable, un-natural ways. Both my shoulders have been hurting since then (it's been 1 month) particularly the right one, with pain waking me up at night and pain during the day. I cannot attend my swim lessons because of it. She clearly messed up some tendons or nerve.