Absolute scam I paid $165 of one year subscription, ended up only getting the first bag with some dollar store cheap craps in it, total worth less than $5. I could not request a refund because I paid annually not monthly, so basically I already received partial order. There's nothing I could do on my bank's end, either, because it's passed the deadline of reverse charging them. I have not heard from them ever since I placed my order, and it's been more than one year now. It's pretty obvious that this is a scam.

THEY ARE A SCAM DO NOT PURCHASE… EDIT - i would love to be included in the class action law suit!!! -- THEY ARE A SCAM DO NOT PURCHASE ANYTHING FROM THEM. I subscribed to a year long subscription and have not received anything for the past 5 months. the only response i've gotten is "we'll send this to our shipping department" and after several follow ups, they have stopped responding completely. get ipsy instead, they're reliable.

Im very angry stole my money… Im very angry as i kindly waited and wrote them sent several messages and no response im missing months March 2021 and April 2021 they stole my money and continue to withdraw out my account, now im gonna have to cancel that. They even read my message on Instagram and didnt reply. Im very upset they stole my money and didnt reply to my messages and never shipped my subscription im missing two months.

I'm reporting LM to the Better Business ASAP!… I'm reporting LM to the Better Business Bureau BBB as a scam! I have never received any of my order to date! DON'T SUBSCRIBE DONATE TO A USEFUL CAUSE INSTEAD! I ONLY REGRET NOT READING THE REVIEWS PRIOR TO SUBSCRIBING! KARMA IS A B____ & THEY WILL GET THERE'S IN THE END BASED ON THE BAD REVIEWS!!!

Horrible customer service! Never responds So fed up with their customer service, They never respond! It takes them a month to delivery the product. By that time the next bag is due however they are advertising max 7 business to get your bag. I gave them plenty of opportunities but I am done with this company. Definitely going back to ipsy or boxy charm