Excellent Service After reading a few negative reviews in Reddit, I expected it will be a challenge to get my phone fixed. Surprisingly the process was easy and smooth. I got my replacement in no time.

I have been a samsung care plus… I have been a samsung care plus customer for years and servify is the reason I will no longer use Samsung care plus. I am going to assurion as they have a dedicated local center. Buyer beware you will end up spending 100$ for a cracked screen repair due to unavailable parts. I would blame this on samsung but servify doesn't do anything to offer a solution but spending 3 x the cost. It should be advertised this way as they mislead you into thinking you can get a 30$ screen repair.

Great experience from knowledgeable staff The staff was upfront and honest that two repairs may not be covered under a single claim (front screen replacement from faulty pixels, inside screen protector coming off), but they handled everything great and I was able to pick up my device same-day. Great experience from knowledgeable staff.

It's great until it's not The process was quick although I will say, the online portion was not user friendly. It was unclear what the hold up was during the initial process. had to call and speak to representative who couldn't help me get past that one page. That delayed things and was very frustrating to me.

Making the appointment was quick and… Making the appointment was quick and easy, even better when I showed up! They promptly took my phone and let me know when I could have it returned later in the day. While picking it up they made a few suggestions to avoid having the same issue and the entire time, they did so with a smile. This to me, was great service.