Great experience from knowledgeable staff The staff was upfront and honest that two repairs may not be covered under a single claim (front screen replacement from faulty pixels, inside screen protector coming off), but they handled everything great and I was able to pick up my device same-day. Great experience from knowledgeable staff.

Making the appointment was quick and… Making the appointment was quick and easy, even better when I showed up! They promptly took my phone and let me know when I could have it returned later in the day. While picking it up they made a few suggestions to avoid having the same issue and the entire time, they did so with a smile. This to me, was great service.

Terrible and Unprofessional Absolutely, terrible and unprofessional customer service. My refurbished phone, after reading these reviews I have low hopes it will work properly, was sent to the wrong address. Thankfully I caught the issue, but it is unknown whether it will be resolved. I'm disappointed that the company can not contract qualified customer service agents. I will update the review as this process progresses.

Samsung Care+/Servify are always well… Samsung Care+/Servify are always well at my needs for insurance claims/coverage. I've never had any issues that Servify did not resolve quickly with the authorized dealers for Samsung. Thank you for the fast turnaround and repairs!

My iPhone 13 pro max got completely… My iPhone 13 pro max got completely drenched, thanks to this never ending rain. Life came to a standstill. one visit to the service centre made the dead phone alive. Thank god I had bought protection plan which at that time i felt was unnecessary. Little did I know that accidents can happen anytime anywhere and to anyone