Simple process I just needed rear glass replaced. It was easy to file a claim make an appointment and have my phone repaired. The only thing I would recommend to improve would be to offer to rent a loaner phone while yours is being repaired.

Today i am purchasing new i phone 13… Today i am purchasing new i phone 13 accord store rajapark, Jaipur and meet servify person mr amit sharma we are best exchange value provided very good farewell person tysm amit ji splcl thnks mr Nitin Amin. I am very happy 😊

Excellent Service After reading a few negative reviews in Reddit, I expected it will be a challenge to get my phone fixed. Surprisingly the process was easy and smooth. I got my replacement in no time.

Terrible and Unprofessional Absolutely, terrible and unprofessional customer service. My refurbished phone, after reading these reviews I have low hopes it will work properly, was sent to the wrong address. Thankfully I caught the issue, but it is unknown whether it will be resolved. I'm disappointed that the company can not contract qualified customer service agents. I will update the review as this process progresses.

The Samsung customer care + team was…GREAT The Samsung customer care + team was great in providing me the information and guiding me through the claims process. I did run into a snag in the claims process but the agent was very efficient in helping me through the claims process. You can contact a real human at Samsung when you need extra help which in today's robot world really GREAT!🤗🙂