DGB
INMy iPhone 13 pro max got completely… My iPhone 13 pro max got completely drenched, thanks to this never ending rain. Life came to a standstill. one visit to the service centre made the dead phone alive. Thank god I had bought protection plan which at that time i felt was unnecessary. Little did I know that accidents can happen anytime anywhere and to anyone
Harrison Makofsky
GBSamsung Doesn't Care+ It's been over 1 month and Samsung Care+ has sent me 3 defective replacements in a row. They ultimately decided to refund my purchase but the decision took far too long and I was left with a defective phone that couldn't do basics I relied on. Their customer service can be difficult to reach, quickly makes false promises, and they even advertise their 4.5 out of 5 star rating on their site - something they definitely don't have. Their terms and conditions are ambiguous as expected but they have opted to do the bare minimum, bordering on violating the terms to do as little for the customer as possible. I would avoid if at all possible. If needed, spend a few extra dollars on your own carrier's protection plan.
EZ
GBMaking the appointment was quick and… Making the appointment was quick and easy, even better when I showed up! They promptly took my phone and let me know when I could have it returned later in the day. While picking it up they made a few suggestions to avoid having the same issue and the entire time, they did so with a smile. This to me, was great service.
Tonya
GBSamsung Care+/Servify are always well… Samsung Care+/Servify are always well at my needs for insurance claims/coverage. I've never had any issues that Servify did not resolve quickly with the authorized dealers for Samsung. Thank you for the fast turnaround and repairs!
Phil Ledbetter
GBEasy process Easy process. The online claim system was easy to go through, costs were transparent and was easy to schedule with a local repair center. Thrilled I bought the Care+ plan.