First time Spoke with Tawanda R., Overall this was a positive experience. She was very professional & thorough. I wanted to get info on what I needed to get install and she also advised on Promo for free install so I ended up making an appointment. She explained to me (and sent me text) of how this device works - what not to do to trigger the lock (like food-sugars-turns into alcohol-triggers lockout) things I hadn’t thought about. Process was pleasant and quick, she set up my profile and appointment. Thanks for all your assistance Towanda. Would recommend.

Tawanna I thank Tawanna for her help by educating me on how the interlock process work. She was very informative and caring. She is an example of excellence customer service

You have an awesome employee in Tawana! You have an awesome employee in Tawana! She made a horrible experience Pleasant. She helped me tremendously navigate what I needed to do. The world needs more people in customer service like her! Now if the rest of my 3-year experience with this device goes smoothly then I can bear it...

Towanna Towanna was very patient when I had multiple questions. She didn't mind when I recapped more than once or when I reached out with additional questions. Now let's hope we don't have all the car issues mentioned in other reviews.

100% accurate my a$$ 100% accurate my a$$. It's cheaper and less of a headache to just pay the ticket. Not worth a damn, is being generous. Tawanna is an absolute reee tarred.