If I could give 0 stars I would If I could give 0 stars I would. The equipment constantly gives false reads in which you have to pay $45 every time to clear. Like how did I fail and seconds later pass but still the $45 is required. Then here I am now needing to go in for the 2 month check and the agent scheduled me for a location that was closed so of course I had to pay $45 again even tho I showed up with no one there. Spoke to another agent same day to avoid my car getting locked again as I do have a job scheduled another appt and of course the car was locked!!! This is completely unacceptable and truly unconstitutional. I will be removing it and going with another company at my next appointment for sure. I have had 2 out of 10 decent experiences with agents all others were remedial.

Claudia Adarme Claudia Adarme, was very helpful. She was knowledgeable and answered all my questions. Her customer service was great, she was calm, patient, and she gave me a fast application process. I had my appointment within ten minutes of talking with her. Not everyone these days gets five stars, Claudia Adarme does. -Abraham K.

The customer service agent Tawana was… The customer service agent Tawana was great ! Very knowledgeable and I feel even more comfortable having this device installed on my vehicle .

You have an awesome employee in Tawana! You have an awesome employee in Tawana! She made a horrible experience Pleasant. She helped me tremendously navigate what I needed to do. The world needs more people in customer service like her! Now if the rest of my 3-year experience with this device goes smoothly then I can bear it...

Great and smooth process to set up an… Great and smooth process to set up an appointment for device installation. Tawana is very patient and had all the answers to my questions. She went over everything in detail with me.