JWed used to be a great service but… JWed used to be a great service but now, it's awful. The website started acting up. Chat feature doesn't always work and there is ZERO customer service. I am so disappointed and frustrated. You can call. You can email. You can try online Customer Service. Complete waste of money. Lights on but nobody's home.

SPAMMERS! SPAMMERS! if you once ever subscribed they’ll resubscirbe you without permission and then it’s Impossible to unsubscribe. The email buttons don’t work!! And once you click on to try this they then SPAM you more - 10 emails in a day! Post Frumster response: Yes this is a real person - sent through the webmaser for our domain (as is our procedure on receiving persistant spam). No idea what I'm talking about? Can you not check how many emails you send out ? In response to wasting my time with SPAM your choice is to simply get angry with me?? Nice. And since posting this review yesterday, yet loads more 'Exclusive Limited Time 40% Special' offer emails. The more one tries and unsubscribe the more emails I get...It's a joke. To be absolutely clear. When you click the 'Unsubscribe' button on these emails you're taken to a subscription page with no informaton where then asked to 'complete' it (!) with no unsubscribe options available. This is the very opposite of Unsubscribe options. Your systems clearly have issues. You send no emails to members...what's this then?? Here's the copy from the email: Hi , As an active member, JWed would like to offer you a limited time exclusive 40% discount on a Premium Subscription, enabling you to communicate with all members. In addition, we offer a discounted $9.95 for a Basic Subscription, enabling you to reply to messages. Both these discounts expire in 48hours. We wish you only best success in Finding Your Chosen One! Kind regards, The JWed Customer Care Team ------------------------------------------ Don't remember wanting this service in the first place. But either way just unsubscribe rather than argue. The webmaster for our domain has now sent a request to the email you note above with this request. How about an apology now.... do the decent thing!

I have written over a dozen letters to… I have written over a dozen letters to customer service and have not received even 1 reply or acknowledgment other than automatically generated responses assuring me that someone will be in contact with me in a day. The "DAY" is now 2 weeks. I am not sure there is a customer support team as claimed. People come to a dating site in a somewhat vulnerable state, making themselves public with hopes of connecting to their "other." If the comments below are the general view of the site, JWED is failing miserably despite their grandiose claims to the contrary. At this point I have nothing but empathy for the other people disappointed in the experience. If someone from JWED contacts me and deals with my questions/issues with the site satisfactorily I am more than happy to write a letter of praise. Until that happens, they have taken my $ for a PLUS account and I have seen nothing in return.

No Communication I used to get lists of those who viewed my profile. No I get nothing. I have received zero matches and zero activities of my likes. I sent a complaint and support services sent a form email that they would address the issue as soon as they can. I have received no help. I feel like I'm being scammed.

The administration is worse than diabolical I am writing this terrible review, because I found it very difficult to cancel my membership ... kept getting charged, despite the fact that I sent numerous e mails and messages, begging them to cancel my profile and refund me for 4 unwanted months. Never got a reply. Absolutely useless. I paid through the website and not through Apple Pay, this was why it was so hard to cancel. DO NOT PAY THROUGH THE WEBSITE,