Wrongful debits and no communication JWed mistakenly charged me $41.18 CAD on 11 May 2023 and $41.11 CAD on 9 June 2023. I had deactivated my account on 24 February 2023. I had thought my deactivation automatically cancelled my subscription to the supplemental “contact any member” service. When I was later charged $21.26 CAD on 15 March 2023 for this service I contacted JWed and learned that this was not the case. I therefore had them cancel this supplemental service. And that was that, I thought. I was therefore puzzled by a charge in May. On 17 May 2023 “Dahlia” sent me the following: Hi….We appreciate you reaching out to JWed.Thank you for bringing this to our attention. This was a bug that has since been fixed. Your account will be refunded. Not only was my account not refunded but JWed charged me a second time in June. They then ignored my texts and chat. I even tried to contact them by telephone. A recorded message directed me back to online “support.” I therefore decided to reactivate my account in order to see if I could do something at my end. Lo and behold, I found that my auto-renewal was still on! JWed had told me via chat that they would cancel it after my first complaint in March. Obviously they never did. Hence these erroneous charges. Absolutely distrustful of JWed I was then forced to cancel the credit card I had on file with them. That is apparently the only solution to a problem of this kind. I liked JWed before this disappointing incident. I have wasted a lot of my time over it. Beware!

Found service especially useful if more mature in age:) As most know is especially challenging being single, Jewish and being in your later thirties and older. Nevertheless over the years I have had a number of good dates through JWed.

This company is a scam to a large… This company is a scam to a large extent. I selected do not renew the day I signed up. They changed it and automatically charged my Amex. I have send emails no response at all. I have called all I get is a recorded message. Like the other person here I am filing a complaint with the Ny attorney General. I have also registered a complaint with Amex.

No Communication I used to get lists of those who viewed my profile. No I get nothing. I have received zero matches and zero activities of my likes. I sent a complaint and support services sent a form email that they would address the issue as soon as they can. I have received no help. I feel like I'm being scammed.