ROSA G Randolph
GBReceived WRONG item First time ordering, and I received the WRONG ITEM. Very upsetting for me, as I live in CA, and had to deal with your time in your location. Please advise whoever receives the orders to pay attention to detail, BEFORE shipping an order.
susan
GBSuper experience! Very apt descriptions of merchandise, great prices, and fast delivery. Customer service was super! I received one wrong ornament out of six I ordered and when notified, they sent the correct one within 3 days. Other companies could take lessons from their customer service department. All of us who shop from home can appreciate a company like this!
Kimberly Bartlette
GBEasy purchase Easy purchase, came fast and well wrapped will buy again from this company needed a joke ointment for a girls Christmas party and it went over very well.
Teresa Malloy
GBThe ornament was exactly what was… The ornament was exactly what was described and it was packaged perfectly. It was a gift and they loved it.
Jan Edwards
GBQuality First, I loved the quality of the product so much that I purchased another ornament from the Loft. On my inquiry about shipping, I received an IMMEDIATE response! Now that’s the kind of customer care I’ve missed from other companies. Quality products AND service ☺️