Received WRONG item First time ordering, and I received the WRONG ITEM. Very upsetting for me, as I live in CA, and had to deal with your time in your location. Please advise whoever receives the orders to pay attention to detail, BEFORE shipping an order.

I wanted an ornament that showed out of… I wanted an ornament that showed out of stock online so I emailed the company to find out if they would be getting more. To my delight, Amanda responded saying they had found one more and that she was holding it for me to order. I ordered and also asked for personalization that wasn’t offered in the initial listing. Not only was the ornament personalized but it’s absolutely gorgeous! Kudos to Amanda and to The Christmas Loft, they are simply the best!

Quality First, I loved the quality of the product so much that I purchased another ornament from the Loft. On my inquiry about shipping, I received an IMMEDIATE response! Now that’s the kind of customer care I’ve missed from other companies. Quality products AND service ☺️

Beautiful piece Beautiful piece. Was wrapped/protected for shipping very well. Made my mom very happy, as she loves Charlie Brown. It’s November right now, so like decent human beings, we’re gonna wait until December 1st to start decorating for Christmas.

Found the furry monkey and panda… Found the furry monkey and panda ornaments on this website for a lesser price. The purchase, shipping, and delivery was a up to par. The items arrived in a timely manner. Took off one star because the furry money’s face was not smoothed over. He had bumps from the material making his forehead look almost orangutan like. Then color was put on his face but still shows these uneven surfaces. From a distance they both look super cute.