ROSA G Randolph
GBReceived WRONG item First time ordering, and I received the WRONG ITEM. Very upsetting for me, as I live in CA, and had to deal with your time in your location. Please advise whoever receives the orders to pay attention to detail, BEFORE shipping an order.
Courtney
GBBeautiful piece Beautiful piece. Was wrapped/protected for shipping very well. Made my mom very happy, as she loves Charlie Brown. It’s November right now, so like decent human beings, we’re gonna wait until December 1st to start decorating for Christmas.
Teresa Messersmith
GBGreat customer service I contacted The Christmas Loft via chat and inquired with Amanda if your company ships items in an additional box. I was quite pleased to receive confirmation that my purchase will be packaged very well. I also received it in 2-3 days. Thank you
susan
GBSuper experience! Very apt descriptions of merchandise, great prices, and fast delivery. Customer service was super! I received one wrong ornament out of six I ordered and when notified, they sent the correct one within 3 days. Other companies could take lessons from their customer service department. All of us who shop from home can appreciate a company like this!
Melinda-Jo Clutter
GBExceptional customer service! I was searching for a very special Karen Dideon, I went on line, I called and Amanda did a exceptional job, my personal request to see the item, was done and sent to me. She sincerely cared, did a spectacular job and helped me thru every step. She not only heard me, she actually listened to me. VERY exceptional experience. Love the customer service and place! Excited to have found it.