Awesome!!!! I ordered two Christmas ornaments the first one would be Queen Elizabeth and the second one would be a fairy and they both came today September 15 in perfect condition they were wrapped very nicely as so they wouldn’t break they were exactly what I had expected . thank you very much !!super excited for Christmas!

Amazing service! Fantastic service received from Stephen & Greg at the Christmas Loft! My order (Cody Foster Dr FranknFurter a rarely seen bauble) was received here in the UK with super speed service .. faster than Father Xmas on his sleigh in fact! Additionally the glass item was also well packed to ensure it travelled well in transit and was received without any breakage. I certainly won’t hesitate to use The Christmas Loft again and again! Thankyou guys! X

Exceptional customer service! I was searching for a very special Karen Dideon, I went on line, I called and Amanda did a exceptional job, my personal request to see the item, was done and sent to me. She sincerely cared, did a spectacular job and helped me thru every step. She not only heard me, she actually listened to me. VERY exceptional experience. Love the customer service and place! Excited to have found it.

The ornament arrived broken The ornament arrived broken. Not to mention, it was a cheap knock off of an ornament I've seen elsewhere and assumed was the same thing I was buying. Update: they refunded me! Thanks!

Quality First, I loved the quality of the product so much that I purchased another ornament from the Loft. On my inquiry about shipping, I received an IMMEDIATE response! Now that’s the kind of customer care I’ve missed from other companies. Quality products AND service ☺️