Awesome!!!! I ordered two Christmas ornaments the first one would be Queen Elizabeth and the second one would be a fairy and they both came today September 15 in perfect condition they were wrapped very nicely as so they wouldn’t break they were exactly what I had expected . thank you very much !!super excited for Christmas!

The ornament arrived broken The ornament arrived broken. Not to mention, it was a cheap knock off of an ornament I've seen elsewhere and assumed was the same thing I was buying. Update: they refunded me! Thanks!

Exceptional customer service! I was searching for a very special Karen Dideon, I went on line, I called and Amanda did a exceptional job, my personal request to see the item, was done and sent to me. She sincerely cared, did a spectacular job and helped me thru every step. She not only heard me, she actually listened to me. VERY exceptional experience. Love the customer service and place! Excited to have found it.

Beautiful piece Beautiful piece. Was wrapped/protected for shipping very well. Made my mom very happy, as she loves Charlie Brown. It’s November right now, so like decent human beings, we’re gonna wait until December 1st to start decorating for Christmas.

I wanted an ornament that showed out of… I wanted an ornament that showed out of stock online so I emailed the company to find out if they would be getting more. To my delight, Amanda responded saying they had found one more and that she was holding it for me to order. I ordered and also asked for personalization that wasn’t offered in the initial listing. Not only was the ornament personalized but it’s absolutely gorgeous! Kudos to Amanda and to The Christmas Loft, they are simply the best!