Alyssa
GBGreat communication and delivery I only needed a replacement sash and it was very affordable and had a low shipping rate. I also received emails about my purchase right away with tracking numbers. I also received my product right when I was told I would receive it. Great communication and follow through.
Cleo
GBGreat product Very quick shipping. I didn’t trust the size chart at first, but it’s definitely correct. At first, baby did not like it one bit. But I followed the instructions and stayed calm and kept trying, now he falls asleep immediately on my chest (still doing hug position, last check he didn’t like kangaroo). This is a huge help. Thank you!
A Dorado
GBVery happy:) When I reached out to the company to ask for an exchange, they provided extensive information on fit and double checked that I had the correct size, which I did. They provided tips and also offer a fit consultation. Their customer service is excellent and they responded to each of my emails within 24hrs. I was able to comfortably use my k'tan with my son and we both love it.
Pamela
GBAwesome customer service… When we received our order unfortunately it was the wrong item, however it was corrected immediately and we had our new item in a few days. I call that awesome customer service. Thank you so much
Asia
GBExtremely Impressed This is the most customer friendly company that I’ve ever had the pleasure to work with. The customer service representative’s are absolutely amazing and very helpful. They truly stand behind their products and they do everything in their power to make sure they sent you up for success!