Caitlin
GBI've been buying RuffleButts for the… I've been buying RuffleButts for the last few years since my son was born and now I have a newborn daughter and can't stop buying clothes for her. She was a chunky baby so the size I ordered didn't fit. I called customer service to just discuss sizing and the exchange policy and the girl I spoke with was so kind. We talked for ten minutes about sizing and towards the end she sent me a label to mail my items back for an exchange. I cannot express how genuine and thoughtful the RuffleButts customer service team is. Looking forward to my exchange!
Lindsay Cassidy
GBI’ll be back for more! This was my first purchase and I am beyond satisfied! I ordered 12 items and the grab bag. Everything is excellent! The grab bag had a really nice variety of items including the adorable Halloween ruffle tights!! Super happy with my purchase. I had an initial issue with my order (had selected quantity 2 do an item). The customer service team remedied this immediately with one message. Thanks for great service and an awesome product!
customer
GBAmazing Customer Service! Darling selections Customer service! Summer in customer service made the experience! She was able to modify my order so it would arrive as I had hoped. Quick, efficient and extremely pleasant. Not to mention the adorable boys swim trunks and zippered long sleeve swim shirt. Ordered as a baby gift. Third time I have bought a gift from RuffleButts. People love the gift and so practical and fun!!!! Thank you Summer in Customer Service!!!
MlillyH
GBPositive Experience from what started out frustrating I was so very happy with my customer service from Marcus today. I had an incomplete order due to my own error and was frustrated that could not correct it myslef. Marcus was a pleasure to work with and never let on that he was anything but happy to assist. My order is complete and am so excited to give special gift to my "new" great neice coming in June 2024.
Leebs D
GBSatisfied Customer… I contacted customer service because I was dissatisfied with a swimsuit. I wanted to express my disappointment and I didn’t expect much of a response. But Wow! They surprised me! Summer listened and took care of it completely. Nowadays good customer service is rare. This really stands out and I will share with others! Thank you Rufflebutts :)