Friendly customer service I have recently come under some new financial crisis that required me to have to cancel all my pre-orders. I had called their office and was connected with Donald Tapia. He did an amazing job and not only cleared my orders and possible debt that I would have been in, but also brightened my spirits during this trying time. Thank you for your support and friendly positive attitude.

Customer Support is 100%!! As always Entertainment Earth has come through to address my concerns! Donald T. quickly and without any hesitation took care of my damage return. He was very personable and I felt confident that my concerns were understood and resolved fluidly. The BEST customer service ever! Thank you!

Let's see Let's see. Fraudulent charges on my credit card that I have to dispute. Damaged shipments. I was overcharged for shipping on more than one occasion. Customer service acts like robots who don't care.

Entertainment Earth representative… Entertainment Earth representative Donald Tapia Reached out to me and explained my order. And the money I'll be getting back.I'm a price change. I only wish customer service was cool like this everywhere else.

Great customer experience I called to make an adjustment to my order and Donald had great information and was super helpful. Definitely made me glad I placed my order with EE.