Still Waiting (> 30 days) Ordered on 12/5. Order confirmation indicated US warehouse, 7-15 days due to COVID. But then I get a tracking number from Hong Kong, which says the US supply statement wasn’t true. HK tracking shows no movement since 12/20, yet customer service also placing blame with US post office for delay. It appears that USPS doesn’t even have it, so getting a stock answer, not an indication that customer service is legitimately looking into. No outlook still. So service rating is poor. Also wonder how the previous reviewer got super fast TAT, suggesting non-optimized world wide logistics, maybe the US customers need to move to GB...

Mostly very pleased -- just minor issues The communication and customer service before the sale was great. This is a legit company and they will ship you what they promise. I was surprised that my order shipped from Hong Kong but I understand they ran out of stock in their local warehouse. My only complaints are that the box it arrived in was pretty beat up and for the price I would expect it to come in a nicer package with a print-out of the item and printed instructions included. Because it was a gift, I had to repackage it and print my own picture of the item and email them to the assembly instructions. It wasn't very elegant presentation. But the item itself is great and they did a minor customization for free. Despite the minor complaints, I would order again!

Mister Bojangles If you have a favorite pet, this is a must purchase. I loved my CKC Spaniel and Facebook posts have elicited nothing but "so cool" responses. Plenty of extra parts and pieces and an easy to follow manual. I spent approximately 15 hours assembling my 1310 block creation. Having large hands, my only minor issue was the size of the blocks and plastic fasteners, but I soon learned to master that. Thank you JEKCA Limited for a unique product.

We were told on December 9th We were told on December 9th, when we purchased 2 dogs for $219.98, that you would get them to us, for our two grandchildren, for Christmas and they finally arrived on January 19th. A disappointment for all however they can still make them and hopefully be pleased later. TTR

BUY A SET OF YOUR PET YOU WONT REGRET IT!! Wow. Not enough amazing things to say about this team. From the beginning their communication was awesome and they were detail oriented. Our dog is a brindle Pitbull - so there was a lot of small pieces. But it looks JUST LIKE her. The shipping was fast, the directions were great to follow. Just prepare- they don’t send them in the numbered bags like Lego. But if you take a sec and get organized the result you get is 100% worth a little bit of initial chaos. I wish I could post pictures. It’s a superb purchase and we’ll be getting one of our mini pinscher soon as well.