Andy
AUgreat little project I had no idea how time consuming this would be to put together and at first i was regretful but im over halfway through the build now and am actually enjoying it. The model looks fantastic and is so detailed and will be a cool little ornament once it's finished.
Tom W
GBStill Waiting (> 30 days) Ordered on 12/5. Order confirmation indicated US warehouse, 7-15 days due to COVID. But then I get a tracking number from Hong Kong, which says the US supply statement wasn’t true. HK tracking shows no movement since 12/20, yet customer service also placing blame with US post office for delay. It appears that USPS doesn’t even have it, so getting a stock answer, not an indication that customer service is legitimately looking into. No outlook still. So service rating is poor. Also wonder how the previous reviewer got super fast TAT, suggesting non-optimized world wide logistics, maybe the US customers need to move to GB...
James Valentine
GBMister Bojangles If you have a favorite pet, this is a must purchase. I loved my CKC Spaniel and Facebook posts have elicited nothing but "so cool" responses. Plenty of extra parts and pieces and an easy to follow manual. I spent approximately 15 hours assembling my 1310 block creation. Having large hands, my only minor issue was the size of the blocks and plastic fasteners, but I soon learned to master that. Thank you JEKCA Limited for a unique product.
Daphne McCanse
GBMostly very pleased -- just minor issues The communication and customer service before the sale was great. This is a legit company and they will ship you what they promise. I was surprised that my order shipped from Hong Kong but I understand they ran out of stock in their local warehouse. My only complaints are that the box it arrived in was pretty beat up and for the price I would expect it to come in a nicer package with a print-out of the item and printed instructions included. Because it was a gift, I had to repackage it and print my own picture of the item and email them to the assembly instructions. It wasn't very elegant presentation. But the item itself is great and they did a minor customization for free. Despite the minor complaints, I would order again!
Eh
GBThey’re okay I ordered two sets for family for Christmas presents well in advance to make sure it would get here on time. One of the sets got here with no issue. The other one was reported lost by the mail carrier. When I inquired about it asking if would send another one, they told me not to worry about it and to contact them in 6 weeks if I hadn’t received it. Two months later I get an obscure box in the mail with all of the pieces in a single bag, no instructions. My other set came nicely separated by brick type with decent Instructions. For the price I was expecting a little better but my family members loved their sets, even though one was a Valentine’s Day present instead of a Christmas present