Same category as Sam's and Walmart Been a member since Costco came to Ridgeland Ms but now I'm wandering if it's still worth it. The last couple times I've visited the freezer are always bare. Came in for Sabattos pizza among other things this visit and once again they have very few selections. I literally thought I was at Sam's or better yet Walmart. Not to mention you can never find a worker when you need help. The only people that will help you are the food handling people. Not sure if I'm going renew my membership it's not worth the money anymore

Place my 2-day delivery order on 43 24… I placeed my 2-day delivery order on 4-3-24 and had to call them on 4-5-24 to see where my order was as I had not received any updates ,it had not even been shipped. Now it has shipped and it still sitting in Phoenix Arizona and I'm in Denver Colorado. I'd like Costco to explain how this can be two day delivery that they're advertising. This has been a total fiasco with Costco, I've recently had knee surgery and need the products that I ordered. My account has been charged but no product!

Thoughtless packaging We ordered some patio furniture - a couple chairs, a couch - and the delivery truck came today. When they opened the back and looked at our condo, they said they couldn’t bring it in. Everything was in one box, about the size of a Mini Cooper, and couldn’t fit through any gate much less our front door. They somehow got it into our one car garage where it will stay until two old people figure out what to do.

Just had the weirdest delivery interaction … Just had the weirdest delivery experience after purchasing a TV from Costco.com. My delivery was scheduled for around 3:30PM and around 3:18PM, I received an email from Costco that said "your order was delivered" with a blurry photo of a sheet of paper, but the weird thing was I had not yet received the TV. Then about 15 minutes after that email, 2 guys pulled up and delivered the TV, but they told me that in order to leave the TV, they had to be able to take it into my house and had to take a picture of the TV inside the house. The said if they could not take a picture of the TV inside my house, then they could NOT leave the TV. I've ordered many TVs from Costco, and have never heard this before. I also never get the $30 upgrade for the white glove delivery, so there is no reason why the delivery people should have been asking to come inside my home. Even if you do order white glove, you should still be able to tell the delivery people when they arrive that you just want them to put the item on the porch of wherever you want the item. This whole experience was just odd, and sketchy. Wondering if delivery people were just trying to case my house, but I told them if they wanted they could just take back the TV because they were not coming in my house. They were pretty agro about it as well. not sure if they were having a bad day or what, but just the whole thing was so odd. Also, just called Costco customer service, and their policy is that if no one is home, then they cannot leave the item outside but if the owner is home, then the item can be left wherever the owner indicates. So again, just very very strange. Just kinda making me feel sick to my stomach.

I have never had an order arrive on… I have never had an order arrive on time from Costco in over the last three years and 2 different homes of mine. Some things never change!