Shipping dates are a lie They have some nice items, but their shipping arrival dates show when shopping are worth nothing. I thought I'd give them one more try, and yet again, my item is arriving 3 days past the date promised at check out.

I am extremely disappointed with my… I am extremely disappointed with my experience with Wayfair. I ordered an outdoor furniture set in January, and it's now End of April and I still haven't received it! Despite numerous phone calls and emails, the company has failed to provide any meaningful updates or resolution….. I I the same answer it’s in back order and without that hang up on me on the phone. It’s a big scam.

Customer service lies to you Customer service lies to you. Everytime I've called them I get a completely different story. I swear they'd make excellent storytellers for children. The products they sell aren't great quality or very expensive. Overall worst experience we've had in years. ****in Reply to the sellers reply. Yes, now estimated 6 days later. We take shipping times into account when we make pruchases. This is unacceptable and you've lost a customer for life. Hope you're happy!

Wayfair sold me a luggage that has gone… Wayfair sold me luggage set that has gone to pieces during its first use on a trip to Central America. The zippers are breaking and the materials used In the baggage are separating and falling off the suitcases. Obviously, Wayfair has no quality control process. I am currently having to buy new luggage in Costa Rica during my vacation. I don’t care what the celebrity commercials say, Wayfair is not to be trusted! Many of there product reviews are by Wayfair employees!!! Buyer Beware. How would you like your brand new luggage to fall apart while on vacation???

We ordered a desk on April 9 and were… We ordered a desk on April 9 and were given a delivery date 3 weeks later. After four weeks when it did not come I called customer service to find out that it was never shipped and they asked me to cancel the order and re-try ! No offer to fix this screw up. No notice, no follow up, and a lousy response. Lesson learned as this is nothing but a drop ship company and they merely take a cut on purchase price and rely on others to actually ship the product but NEVER actually follow up. Save yourself heart ache and DO NOT do business with this company.