Customer service lies to you Customer service lies to you. Everytime I've called them I get a completely different story. I swear they'd make excellent storytellers for children. The products they sell aren't great quality or very expensive. Overall worst experience we've had in years. ****in Reply to the sellers reply. Yes, now estimated 6 days later. We take shipping times into account when we make pruchases. This is unacceptable and you've lost a customer for life. Hope you're happy!

I am done being a Wayfair customer I have purchased quite a few things from Wayfair over the years, I will not be purchasing anything else from them. My most recent order wasn't shipped out yet four weeks after placing the order. I called multiple times only to be told it will be going out "the next day". It never did. The last time I called they reached out to the shipper and couldn't get anyone to answer the phone. I cancelled the order. I was promised a full refund in 3-5 days. It's been six days and still no refund! I will have to dispute the purchase with PayPal. I am done with Wayfair!

Bed bugs!! Don’t buy Dirty company sent me a cloth headboard that was infested with bed bugs inside of it. Had no idea as my poor son was getting chewed up. His room is upstairs and only one that had signs of them. My wife started spraying and they came all out from the headboard. So gross. Avoid this dirty place at all costs!

Fool me once... This is my second bad experience with Wayfair. My very first order was a silicon cooking mat that never arrived in spite of several contacts with customer service. I finally canceled it. This time I got an expensive solar lantern. It arrived full of rust while stating that it's galvanized-rustproofed.Customer service said the rust is a decoration put there on purpose and wanted $14.50 to send it back. Nobody galvanizes metal and then rusts it! I am not paying to return their junk! And I am not buying anything else from Wayfair ever!

Wayfair has become such an unreliable… Wayfair has become such an unreliable company I ordered bar stools that came with missing pieces, then they delivered my coffe table damage. The dining room table kept getting pushed back with no explanation then when I asked them about it they had no idea why. I made this order on march 27th and only received one item.The final straw was the 20 piece sectional first being delayed, then being shipped to a incorrect address just to be stored and never delivered the 3rd time (with a missed customer notification). I took off work multiple days to be here for the delivery and all 3days were met with crap. I will never use Wayfair again the company has lost the business of one of its most faithful customers unfortunatel.