NOTHING IN STOCK I have been trying to spend money on garden furniture at Asda and every single item is out of stock. Anyone would think it was winter, it is the middle of summer for goodness sake so why on earth are their buyers not ensuring there are goods for their customers to purchase. It is no wonder that stores are going bankrupt or sacking staff because they are not giving the shoppers anything to buy.

Awful -Asda direct are awful I ordered sofabed online on 16.1.15...delivery proposed for 6th march. no sofabed by 20.3.15 despite numerous calls. Told it was 'lost' and asda direct were investigating. told i would get refund and order is cancelled. Ordered another sofabed from Argos with delivery on 1.5.15... No refund received to date but yesterday awful arrow courier arrived and were ruxe to my kum and made her sign for sofabed (she thought argos order was early). At no time ftom 20th march did i get communication regarding this. raging..and sitting with2 sofabeds and waiting on their mucky, dusty sofabed to be collected. I am raging and frustrated... courier damaged my frint door and my room walls have been dirtied. dont use them!!!!!!!

Awful, avoid asda Direct at all cost Asda have such poor product quality and useless customer service. If your product arrives damaged, like my parasol did, then you will spend hours calling them to arrange for a courier to pick up (they rarely come when they say). In my case instead of a refund they sent me another defective product that someone else had returned that was even more damaged that the first. You get what you pay for so don't be tempted by the cheap prices. Asda should stick to selling food in a supermarket, they are fairly competent at that but shocking at running a mail order company.

‘Moderated reviews’ not believable Ordered a shelf easily enough but had two issues with it: 1) cellophane only wrapped meant it was damaged in transit and 2) it had obviously been damaged before and someone had painted over the damage yet they’d still sent out. Have returned and to give them credit they have refunded quickly. However I believe they are promoting products misleadingly as they do not allow negative reviews - when submitted they are ‘moderated’ and can be declined with no reason other than please read the guidelines. Having read the guidelines and rewording three times only talking about the product (despite the fact I believe packaging and quality control are the main issue) they still decline. Judging by other comments this is normal practice for them. Meaning they will have more positive reviews on products than is likely to be the case. Very untrustworthy.

Wish I'd read these reviews before purchasing So far item has not even been sent out for courier collection, after stating it would be ready for click and collect pick-up on the evening of 30th March 2024. As other reviewers state .. don't bother with this site!