Shweta at AWS was absolutely brilliant… Shweta at AWS was absolutely brilliant and solved my problem. One that I tried to solved with Ticketmaster, O2 and AWS other reps who couldn’t - well done and thank you

Great customer service I was really struggling with the app - I needed to change my email address and then couldn't access my tickets. The Customer Service was so good. Swift response and such clear and helpful instructions. Thank you so much.

I transfered a ticket to my wife for… I transfered a ticket to my wife for Take That but it didn't appear in her account, on the ASX system they said it was there but it wasn't in the app, so as it was good until the concert I thought by messaging customer services I had slim odds of getting a reply like with other companies. However, I had a quick reply and several messages later the ticket was sorted with plenty of time left, panic over, a great result.

Great customer service! My request to change seats was picked up immediately by AXS customer service (Gabriella, thank you!) and I was notified again when everything was arranged. Fast, effective and to the point help, love that!

Good Service Jennifer was very helpful in helping me locate my tickets on line. Unfortunately I had changed my email address since using the site so was having trouble logging in & locating the tickets. She was very quick in responding to my emails & helping me.