You are not able to talk to a person You are not able to talk to a person, only web chat, even though the AXS website says contact us via socials- I tried, you spoke with me a little and then blanked me all day! You did not signpost me to another point of contact! After waiting 15 mins to type to a representative, the reason my tickets cannot be seen in the app, is because of a venue change! The app did not tell me this and neither did the Venue... So unprofessional! Equally, when pressed when I will get the tickets, I was told nearer the date? I explained the event is in 2 days. Again it was repeated nearer the date. The representative stated I can collect the tcikets from the box office...but the email from the venue confirming my booking, states this email cannot be used to collect tickets! So go figure! I will update after the event

Stephen The specific member of staff I spoke to was excellent, he helped with all my needs and questions both professionally and with patience. I got everything I needed resolved so easily. He is a credit to AXS.

Great Customer Service by Aniko Aniko was excellent at working out I had input my email incorrectly and fixed it for me speedily thank you

Great customer service Great customer service by Samir in the Contact Centre after I made a mistake on a booking by accidentally buying the wrong tickets. Samir was brilliant. Great service by AXS UK and would always buy my tickets via them.

Great ticketing site My go to site for tickets. Easy and simple to buy tickets for a range of events. Doesn't over charge for seats in particular areas unlike another popular site.