Great customer service I was really struggling with the app - I needed to change my email address and then couldn't access my tickets. The Customer Service was so good. Swift response and such clear and helpful instructions. Thank you so much.

Emelie from AXS UK was very helpful! Emelie from AXS UK resolved my email request within hours and my ticket refund was processed to my bank account in the next business day. Extremely happy with the prompt and effective customer service. Thank you!

Phone chap was 1st class Phone chap was 1st class. So very helpful and patient. Good knowledge and good service. He deserves a better IT system though.

could be better it was ok but there could be things that could make it now I wasn't a bot like a captcha because its pretty hard to then get live chat because it isn't easy to get to. the live chat is easy and fast takes under 30 seconds for them to respond

Great Customer Service by Aniko Aniko was excellent at working out I had input my email incorrectly and fixed it for me speedily thank you