App useless - accessibility issues low priority?? App useless - unable to access ticket to check accessibility arrangements due to venue change - no response to email ( what a surprise!) Order ref : 1050160719 Update 29/4/2024 AXS referred this review to their customer services manager who emailed to say they were looking into my query 2 days ago - the concert is in 72 hrs do you think we’ll get a reply ???

Great customer service Great customer service by Samir in the Contact Centre after I made a mistake on a booking by accidentally buying the wrong tickets. Samir was brilliant. Great service by AXS UK and would always buy my tickets via them.

Disappointed and Angry I tried several times to use my Barclaycard to book presale tickets at discount price, but the card was not accepted. However, when I used the same card to book at non discount price, it was accepted. I therefore had to pay an extra £28

Great Customer Service by Aniko Aniko was excellent at working out I had input my email incorrectly and fixed it for me speedily thank you

Stephen The specific member of staff I spoke to was excellent, he helped with all my needs and questions both professionally and with patience. I got everything I needed resolved so easily. He is a credit to AXS.