Santa never showed up Santa never showed up. We had the time correct, translated it from Central time to ET. We waited for over 30 minutes watching the zoom screen which stated “please wait for the host to start your meeting”, and had all of the correct details of our meeting. All of the messages seem like they are system generated and this service seems like a scam. We have a very sad and disappointed 7 year old. And there is no one to get in touch with about what happened.

A magical unforgettable moment turned into tradition This was such a magical experience my kids got to experience. Mr and Mrs Clause were amazing to say the least! Even with technical difficulties on our part they made our experience one to remember and I can’t thank them enough. This will definitely be a yearly tradition we continue as a family and I can’t recommend them enough! They way they personalize the conversation and setting tailored to your kids is something I know my children will never forget. Way better then just seeing Santa at a mall for a 30 second picture. Thank you Mr and Mrs Clause and your whole elf team that helped make these magical moments possible.

How wonderful!! How wonderful was our visit with Santa and Mrs. Claus. They are warm and friendly and the personal touches made our daughter light up and feel special, she is over the moon. It truly has us in the Christmas spirit. Absolutely magical. We highly recommend a virtual visit with The Clause’s.

Magic of a Life Time From the first moment my daughter connected with the Clauses her face brighten up and she really felt the magic. The Clauses were very good at keeping a conversation with my six year old (who was shy at times) and made sure she felt like it was all about her and her life. We are grateful to them for spending some of their time to bring magic into her life. Thank you both.

What a great experience! What a great first experience meeting Santa and Mrs Claus for out 2 year-old grandson. He warmed up immediately when they brought up many of his favorite things. They went with the flow and were wonderful. Fantastic!