2020 HAS BEEN TERRIBLE! This was.. FANTASTIC!!! Our children were very sad this year, that they couldn’t attend the Christmas light ceremonies, or visit Santa’s grotto. This surprise made up for it 100%! Santa and Mrs Claus were so great with our two and really had the time to share a conversation with them. Our son has special needs and they were very good with him and understood when he disappeared mid call. He was still there but wanted to be off camera. Our family cannot thank you enough for shining your Christmas spirit into an otherwise bleak year.

Would have given it five stars if it had gone smoothly the first time We had a rough start, but after our initial hiccup the customer service was fantastic and they helped remedy the situation. Once our children were on the call with Santa and Mrs. Clause it was fantastic. My son was in awe with the facts Santa knew about him and they had a great chat. Felt so much more personal than going to a mall and taking pictures.

This was the easiest process ever This was the easiest process ever. Thank you all for clear communication in emails leading up to the event and the 5 minutes with the Clauses has brought hours of joy to our family. Thank you so much for creating this wonderful setup! I even appreciate the super prompt response. I sent an email to the organizers and received a response within the hour.

Magic of a Life Time From the first moment my daughter connected with the Clauses her face brighten up and she really felt the magic. The Clauses were very good at keeping a conversation with my six year old (who was shy at times) and made sure she felt like it was all about her and her life. We are grateful to them for spending some of their time to bring magic into her life. Thank you both.

Very personal and special interaction… Very personal and special interaction with Santa. Our daughter was too shy to get on screen, but Santa was great and rolled with it. Despite not actually talking to Santa, this 10 minute interaction is all she has talked about since.