defintely a good thing I received the package promptly, which included a free gift (who doesn't love a free gift). I have been practicing the basic steps and have not been able to do a full inversion yet, however, the freedom in my neck just from step two and three is amazing. My shoulders actually hurt though-when on the pad, and this subsides after a few minutes- and it is like having deep bodywork on those upper traps from the pressure-very helpful in my case. Love stretching on it too and the cork balls are superb! Very classy and much better than tennis balls.

I love my FEET UP I love my FEET UP! Such a great way to start my day moving that chi and blood circulation! LOVE!!!

10/10 The Trainer has been great to me! I initially got an unbalanced frame, it was off about an inch and wobbled. I sent an email to customer service. I got a response that day and within the week I had a brand new frame at no cost! I will say that I was still working with the initial frame, it didn’t absolutely hinder my progress, I just wanted to be safe in case of injury. The Trainer itself is incredible. Customer service is outstanding. And I look forward to buying more products from them in the future!

Super bad customer service Super bad customer service, at least in Europe. When you write them through the form on their internet site, they indeed answer you back in your private email, but when you try to answer back from your email, to theirs (which they ask to do), then they don't answer back, probably because it goes in their spam folder. I wrote them back from the form on their internet site and explained my doubts about the spam fold. They answered back, telling me that they coudn't find anywhere my reply-emails. In any case they didn't manage to solve my problem: In my Feetup set there was a piece with misaligned holes, therefore I couldn't assemble it. I asked for a replacement part. They answered me back that at the moment THEY DO NOT HAVE REPLACEMENT PARTS. (Luckily I bought that through Amazon and could return it getting a full refund) Hahahahah for real? For the amount of money that thing cotsts, I find it inadmissible that they have such a poor poor poor quality of customer service.

I love the quality materials and easy… I love the quality materials and easy assembly of the FeetUp trainer. Once assembled, the trainer is rock solid and I feel very confident exploring my limits on the trainer. While the advertising claims about inversion being good for back pain seem a little dubious, experimenting with the trainer has certainly challenged my balance and core stregnth.