Would give them a zero but that's not… Happy to report that we got our refund on Friday. Not sure who to thank as a number of organizations were involved. Went to our BMO Mastercard, Facebook and Trustpilot so thank-you. Would give them a zero but that's not an option. DO NOT BOOK TICKETS WITH THIS ORGANIZATION!! No response calling them, emailing or using their "chat". Concert was to be held in March 2020, rescheduled three times and now "postponed". We want our money back!!!!!! No response ever on their end!!

Great customer service She was great , very helpful, I was worried about my refund from BTS concert cancellation, she made it easy and was able to get another venue, thank you so much. Keep up the great work.

Customer Service Upgraded 100% since Spring 2020! I am writing this review to say that TicketOffices.com has upgraded their customer service department substantially since 2020. Back then, we were put on hold for what seemed like hours! Today I was able to get my question resolved quickly and easily with a text link sent to my cell phone. This was so much better than it was way back in 2020! In 2019 we bought tickets for a May 2020 show. The 2020 show was canceled due to Covid. TicketOffices.com has honored these tickets, and the show will be presented in May 2022.

Had a Baroness concert I was going to… Had a Baroness concert I was going to back in May 2020 however due to COVID it was canceled. They gave me 120% of the ticket cost back to me as a credit and am now utilizing it for another concert. I'm very happy about that.

I purchased 2 tickets through… I purchased 2 tickets through Ticketsoffice.com for the Celine Dion concert at the Moda Center/Portland Oregon in 2019. It was rescheduled twice. Then cancelled. I cannot reach anyone through emails or the phone numbers they provide. How can I get my refund?