Veronica Wu
GBBeware of service charges The prices are not the cheapest and service charges are pretty high and there is no disclosure until final purchase. Would like to have seen it upfront before going into the order pages
JustAnswer Customer
GBGreat customer service She was great , very helpful, I was worried about my refund from BTS concert cancellation, she made it easy and was able to get another venue, thank you so much. Keep up the great work.
Sara
GBThe customer service representative was helpful and informative! The customer service representative was helpful, patient, and informative. At a time when a lot of folks seem to be on edge and kindness and patience are sometimes in short supply, I appreciate how he navigated the call. I had store credit and it wasn’t working to apply it online so he helped me with that and I asked him to look at a few different areas in the stadium until we got to a price and area I was happy with. Thanks!
Kom Chris Ngoy
GBBuble concert Went to Buble concert, was told my tix were no good. Had to buy new ones at the event. Contacted ticketoffices about 10 times, after many hours on the phone and months later, I finally got my refund. Overall, I do not trust this business as it was very suspicious on why I was denied entry and the fact it took so long to receive my refund. Also, I felt I was given the runaround and they had no answers to any questions. Lastly, it was nearly impossible to reach them. I recommend going straight to Ticketmaster.
Alyssia
CASuper Impressed with Charlie This was my first time using ticketoffices and I couldn’t be more pleased with the service that Charlie offered. He explained the process thoroughly and made sure all my questions were answered. I will be using ticketoffices again because of the experience he provided me. Thank you Charlie !