Paying for services Buying tickets and then being charged a service fee. I've tried buying tickets for this event 6 times through different websites (this website twice). So not only am I being charged a service fee, ticket prices have gone up since my original purchase date. Would have been 1 star if I was ranking all of the ticket buying websites.

Would give them a zero but that's not… Happy to report that we got our refund on Friday. Not sure who to thank as a number of organizations were involved. Went to our BMO Mastercard, Facebook and Trustpilot so thank-you. Would give them a zero but that's not an option. DO NOT BOOK TICKETS WITH THIS ORGANIZATION!! No response calling them, emailing or using their "chat". Concert was to be held in March 2020, rescheduled three times and now "postponed". We want our money back!!!!!! No response ever on their end!!

ticket sales Easy to follow.

Great/Big problem Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i know that I could pickup ticket at box office

The customer service representative was helpful and informative! The customer service representative was helpful, patient, and informative. At a time when a lot of folks seem to be on edge and kindness and patience are sometimes in short supply, I appreciate how he navigated the call. I had store credit and it wasn’t working to apply it online so he helped me with that and I asked him to look at a few different areas in the stadium until we got to a price and area I was happy with. Thanks!