Khyati
CAIt’s a SCAM! It’s a SCAM!! We purchased 3 tickets to the ice hockey game for which we paid a good amount and when we reached the venue, there was no such seats. No customer service, no response to our calls.
customer
GBYankees Opening Day Cluster Opening Day, Yankee Stadium. Ticket price was $250 per ticket, normal for home opener. Ticket convenience charge, or whatever they call it, was $71 per ticket. Egregious. Then, previously you could download the tickets to your device ahead of time. Not anymore. Had to go through security check line twice because I couldn't access the site or app to download the tickets. Never again.
AmyS
GBStubhub STINKS I bought tickets Mar 31 for a concert July 6. Thought they would be instant transfer. Now SH is telling me tickets won't be available til day of show. Not acceptable. And won't give me a refund. Reported to my credit card Co. They really stink.
The Truth
GBDONT TRUST STUB HUB In the beginning everything went well . I had sold around 45 pairs of tickets and usually got my money in my bank account in 7 or 9 days . Well..........All of a sudden , Stub Hub turned into a different company it appeared , No Money , No Customer Service Help !! Only after NUMEROUS phone calls.........It took 3 Weeks , Yes , 3 WEEKS ( after the event) to finally get my money. What did they do for the inconvenience ? Not a darn thing
Meredith Han
GBSingle worst customer experience of recent memory I'm having the single worst customer experience in recent memory with Stubhub. Have been attempting to relist tickets that I ORIGINALLY BOUGHT ON STUBHUB and am caught in a web of their broken website links which do not allow me to resell the tickets. Over two hours of hilariously bad customer service calls have been unable to fix the issues. Guess I will have to eat the $400 tickets. Buyer beware - do not assume you'll be able to resell your tickets if your plans change!