Stubhub STINKS I bought tickets Mar 31 for a concert July 6. Thought they would be instant transfer. Now SH is telling me tickets won't be available til day of show. Not acceptable. And won't give me a refund. Reported to my credit card Co. They really stink.

Purchased a ticket for a concert in…Boston Purchased a ticket for a concert in Boston and received a fake ticket for a show in LA. Spent hours on chat and on the phone to get a replacement ticket. Was told that I would have multiple choices but that was not the case. I purchased a box seat and received one option half way up in the balcony. During the process it became very evident that they just want to refund your money rather than taking care of their customers.

O stars would a better review O stars would a better review! I purchased tickets to a Grand Ole Opry show in Nashville, Tennessee. All went well until I got to the show and was told the tickets where not good for the show I purchase. I got on the customer chat and all they could say was sorry and offered a 25% discount on a future event. I was not pleased with that response and they said I could return the tickets for a full refund. My spouse and I drove 301 miles to attend show. Then after I was blown off in the chat (terminated chat) by a time out. I just quit. Then I went on to my account with Stubhub to check on the 25% off discount a couple days later, only to find out the offered had expired the very next day after event. Will never use Stubhub ever again!

Single worst customer experience of recent memory I'm having the single worst customer experience in recent memory with Stubhub. Have been attempting to relist tickets that I ORIGINALLY BOUGHT ON STUBHUB and am caught in a web of their broken website links which do not allow me to resell the tickets. Over two hours of hilariously bad customer service calls have been unable to fix the issues. Guess I will have to eat the $400 tickets. Buyer beware - do not assume you'll be able to resell your tickets if your plans change!

Order Tickets and Receive a wrong ones I ordered tickets for one section, and I received a totally different section that was a very bad area, and they never take care about credit, refund or exchanging. Very disappointed about this on-line company StubHub.com