FRAUDULENT WEBSITE!! FRAUDULENT WEBSITE!!! Use another vendor! They sell tickets, stating they are certain sections rows and seating, while they are not the tickets as described. They will charge you higher prices for better seats, better sections, front row and then give you basic general admission. They are third party and don't care about customer service. Just take your money and run. Will not do any sort or return and even discuss this option. You have to manage yourself re-listing them to be sold on their platform, hoping you get your money back, as if that's our job. I'm just a customer, why am I having to re-list tickets because your company commits fraud?! Considering contacting my attorney over it.

Customer Service couldn't be worse It's maddening to spend an hour and 40 minutes on the phone with customer service and reporting the issue at trustpilot, only to receive a totally non-responsive reply from Stubhub. They sent an email describing a completely separate issue, (not mine). They sent another email instructing me to call customer service. Of course, their phone agent had no idea whatsoever why I was instructed to call. Of course, he assured me that whatever my issue is, Stubhub values my business and will resolve it. This issue has occurred regularly for years and now a dozen times in the past month, I've reported it now 4 times (painstaking hours on the phone speaking to fish), and no one takes ownership or even acknowledges that they understand the issue. I've lost hundreds of dollars as a result.

Yankees Opening Day Cluster Opening Day, Yankee Stadium. Ticket price was $250 per ticket, normal for home opener. Ticket convenience charge, or whatever they call it, was $71 per ticket. Egregious. Then, previously you could download the tickets to your device ahead of time. Not anymore. Had to go through security check line twice because I couldn't access the site or app to download the tickets. Never again.

Got tickets to real madrid game against… Got tickets to real madrid game against bilbao. Got the tickets without problems but the price was 3x. Another thing was that the mentioned price was 179€ and after selecting and filling all required details, price suddenly included some fees, and the total went up to 259€ per ticket.

Order Tickets and Receive a wrong ones I ordered tickets for one section, and I received a totally different section that was a very bad area, and they never take care about credit, refund or exchanging. Very disappointed about this on-line company StubHub.com