Yankees Opening Day Cluster Opening Day, Yankee Stadium. Ticket price was $250 per ticket, normal for home opener. Ticket convenience charge, or whatever they call it, was $71 per ticket. Egregious. Then, previously you could download the tickets to your device ahead of time. Not anymore. Had to go through security check line twice because I couldn't access the site or app to download the tickets. Never again.

DONT TRUST STUB HUB In the beginning everything went well . I had sold around 45 pairs of tickets and usually got my money in my bank account in 7 or 9 days . Well..........All of a sudden , Stub Hub turned into a different company it appeared , No Money , No Customer Service Help !! Only after NUMEROUS phone calls.........It took 3 Weeks , Yes , 3 WEEKS ( after the event) to finally get my money. What did they do for the inconvenience ? Not a darn thing

Got tickets to real madrid game against… Got tickets to real madrid game against bilbao. Got the tickets without problems but the price was 3x. Another thing was that the mentioned price was 179€ and after selecting and filling all required details, price suddenly included some fees, and the total went up to 259€ per ticket.

Single worst customer experience of recent memory I'm having the single worst customer experience in recent memory with Stubhub. Have been attempting to relist tickets that I ORIGINALLY BOUGHT ON STUBHUB and am caught in a web of their broken website links which do not allow me to resell the tickets. Over two hours of hilariously bad customer service calls have been unable to fix the issues. Guess I will have to eat the $400 tickets. Buyer beware - do not assume you'll be able to resell your tickets if your plans change!

Added value low, costs extremely high Being in the US we wanted to have tickets for baseball. We found the website being ranked high when searching. 1. The company charged app. USD 50 for their "service". This added 30% to the price. 2. We found out after ordering. 3. We entered our address in our home country. We received an email tickets could be downloaded with their app. We had to go online using roaming, resulting in additional costs of app USD 45. The company could have known we would not be able to download the app in advance but no (clear) message was given. 4. The app was not available in our country so it was not possible to download the tickets. 5. Therefore, we had to waste time sorting this out at the stadium. We were afraid we would not make the game in time, which was quite stressful esp. for our kid. Conclusion. Even though the ordering experience is quite smooth, the added value offered is mediocre, the costs are just ridiculous and no information was given about the costs (clearly) in advance. Avoid this company if possible and save your money for some hot dogs and a drink. Based on the reasons above we hope the company would be prepared to compensate us.