Easy to configure. All settings and mods available The servers are easy to configure. All necessary settings are available. So I can play Valheim in the beta version. We have never had any server performance issues. They are fast and stable. Also, I can easily add mods through the Thunderstore portal on the web interface.

Rented a Myth of Empires Server only to… Rented a Myth of Empires Server only to find that there is no way to change settings for the server besides the basic server name and a couple of other options. Upon support request they seemed to not even understand what I was talking about and took over 8h for the 1st answer to a ticket (both on site and discord). Also lost my money as they have no logic refund policy according to their legal docs on site. Stay away if you expect something done with expertise.

Advertised package vs reality... Company advertises server packages to run palworld, only to turn around and tell you the servers are under spec for palworld. Let me be clear, I didn't default to the cheapest server. Second or third of the advertised palworld packages. Server stability is poor, I was told the software isn't well optimized and an upgrade was the solution. Upgraded, didn't improve stability. As a minor nitpick, the scheduling command function of the panel could really use a list of basic commands or some sort of documentation. While unhelpful in my case, support was relatively quick to respond.

Outstanding Support Team! I've been using this gaming server hosting service for a while, and I'm blown away by their support team. They are incredibly responsive and knowledgeable. Whenever I've had an issue or a question, they've been quick to help and resolve it. A top-notch team that enhances the entire gaming experience!

They don't support their customers They don't support their customers. If there's an issue they either ignore you, or give a refund instead of trying to fix the issue. The support staff are rude when they do reply, but they ask what the issue is, then close the ticket when you send them the issue without helping. Very unprofessional.