Great customer service, reliable purchases Have made a few purchases off their website, and have nothing but good things to say about it. Delivery times are very good, and the prices are lower than competing sites. They also have real time customer service chat if there's a problem with your order via Discord.

Issue with order placement I had an issue with my order and somehow my card was getting charged for multiple orders simultaneously. By the time I emailed customer service a help ticket, they responded back that they were already working on it and explained the issue in depth. By the time i finished reading that one, i got another saying the issue should be resolved and i checked the bank and it was! Couldn't be happier!

I had a fantastic experience with Star… I had a fantastic experience with Star Hangar! I've ordered from their website twice, and both times, I was thoroughly impressed with their outstanding service. The team at Star Hangar is not only incredibly nice and polite, but they're also highly professional and responsive. They were always there to help and answer any questions I had promptly before my purchases. Their service is truly on point, and I couldn't be happier with the seamless transactions I've had with them. If you're in need of Star Citizen ships, merchandise or collectibles, I wholeheartedly recommend Star Hangar for their exceptional service and great team!

Best site for any kind of Star Citizen player The customer service is fast and friendly aswell as helpful regarding any matter. Even for newcomers, that aren't used to the site yet they have patience and take their time tonexplain how things work or how certain sellers work things. I throughly would recommend this site for anyone be it newcomers to Star Citizen or even veterans looking to upgrade their ships, sell theirs or even newcomers looking for a good start upgrade for cheap and yet have no disadvantages.

Excellent Value and Customer Service Star Hangar offers a variety of ships not currently on the pledge store, often with lifetime insurance via ccu upgrades at affordable prices. After my first purchase on the site, I emailed Star Hangar customer support when the (reputable) seller accidentally made a mistake. Star Hangar and their seller both responded to my email within an hour to ensure the situation was resolved completely. CIG could seriously learn something about customer service from Star Hangar. I once waited a month for CIG to process a refund.