I've made several purchases now and… I've made several purchases now and been met with excellent customer service and an excellent product every time. So many games across so many consoles that I had forgotten from my childhood. System works perfectly and everything I've asked has been responded to eagerly and happily. Couldn't ask for better service. I would recommend purchasing here before anywhere else to my friends and family. Great shopping experience.

Zero stars After ordering snes classic for Christmas, kids opened it up a week late. It would not power up, after finally contacting Max, he sent a new console. This one turned on, but the games were bery sluggish. Decided to just cut my losses snd return the product. I contacted Max to get instructions for a return. No answer. Finally found return procedure on the website. I sent it back 2 weeks ago and have heard nothing. I’m beginning to feel like I’m out $100 plus shipping. Do yourselves a favor, find another place to buy this. Edit: original order number GG5099

Professional support and an excellent… Professional support and an excellent product. I had a issue with the first box with noise but it worked perfectly. The company sent me a new one without question and I sent the old one back with a prepaid shipping label. Excellent support and will do business with again. Ive let a few friends know and they are ordering one also, after playing and looking at all the games available.

When we received our game system and… When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.

Great product and even better customer service Great product and even better customer service. My first card developed a minor bug that only affected its ability to shutdown properly. Rather than wait to see if the bug worsened, they shipped me out a new card at no cost to me. The card and game console are really great. A ton of great games, the ability to add cheat codes, all good stuff. Highly recommend, especially if you’re not interested in building and tinkering on your own retropie.