SNES gameplay issues (resolved) Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while to get the support needed to resolve these issues, I eventually received a complimentary replacement SD card which quickly fixed our SNES woes. Appreciate your getting on top of this, Max!

My experience with game gear has been… My experience with game gear has been very pleasant. I had purchase a controller from them and the controller had a small Malfunction I emailed them about my problem and and they sent me another controller Express delivered it in 3 days. They got back to me Really quick and solve my problem I am very pleased with my purchase 5 stars service!!!! This is the way a company should be run.

Best purchase decision ever! The system I purchased from you is amazing. Even my nine year old gets into the games. It has something for everyone in our family. Your technical support has been wonderful. I would definitely recommend Game Gear!

Awesome Experience All Around! My experience with GameGear.net was incredible! Some of the best customer service I've ever experienced! The product works perfectly, and I am now living in retro gaming heaven! I had a few questions before and after the purchase and Max answered them quickly and clearly. He even answered one of my questions with a custom youtube video explaining how to solve the issue. I'm very very happy with my purchase!

Zero stars After ordering snes classic for Christmas, kids opened it up a week late. It would not power up, after finally contacting Max, he sent a new console. This one turned on, but the games were bery sluggish. Decided to just cut my losses snd return the product. I contacted Max to get instructions for a return. No answer. Finally found return procedure on the website. I sent it back 2 weeks ago and have heard nothing. I’m beginning to feel like I’m out $100 plus shipping. Do yourselves a favor, find another place to buy this. Edit: original order number GG5099