The communication was outstanding The communication was outstanding. I ordered a RetroPie card that took some time to be delivered, which I understand. They responded well and let me know what was going on. Once they got the item back in stock, I received my card in a timely matter.

Best purchase decision ever! The system I purchased from you is amazing. Even my nine year old gets into the games. It has something for everyone in our family. Your technical support has been wonderful. I would definitely recommend Game Gear!

I've made several purchases now and… I've made several purchases now and been met with excellent customer service and an excellent product every time. So many games across so many consoles that I had forgotten from my childhood. System works perfectly and everything I've asked has been responded to eagerly and happily. Couldn't ask for better service. I would recommend purchasing here before anywhere else to my friends and family. Great shopping experience.

SNES gameplay issues (resolved) Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while to get the support needed to resolve these issues, I eventually received a complimentary replacement SD card which quickly fixed our SNES woes. Appreciate your getting on top of this, Max!

When we received our game system and… When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.