Went as expected – and even better I ordered one years membership of Xbox Live Gold. I chose OnePlay as they seemed cheaper than any other store available. However to my surprise, i first received a 3% discount coupon, then proceeded and then received a new 10% discount coupon, to use instead. The buying process was easy and fast. Redeeming the serial in the userpanel was effective and intuitive as well (even tho i had some issues ending up on some error, as it thought i wasn't logged on, even tho i was). Nothing bad to say otherwise. In comparison, i could find the membership from other stores, for about 440 (DKK), and the finalised price at OnePlay was 289 (DKK). Definitely worth a return.

After weeks of waiting... After weeks of waiting for my order to go through and messages from OnePlay about my item not being in stock yet the order war just removed with the notice that the order could not be handled. What!? Mucho irritating! If it wouldn't have been for a few other times when the ordering, payment and delivery has worked fine you would have received a lower grade.

Oneplay drawbacks Oneplay provided poor customer service by not validating my VIP membership for 10 days. Also, I didn't receive my code for Battlefield 3 Premium because they said they weren't able to receive payment for it (maybe my fault). Furthermore, i cannot download any games on the oneplay app because their network is slow.

Super-slow online delivery They did offer a good price for the game. But spending an entire day on delivering an online game like Football Manager is simply not good enough. And costumer support was equally slow. They gave me an explanation of "manual approval" for the delay. I find this very strange, since no other online-retailer has ever needed to manually approve anything I have ordered through the years. So if price is the single most important factor, do buy from them. If delivery-time and customer service is an important factor to you, you may want to research other online-retailers.

ID Verification is Too Invasive Ordered and game from oneplay.com. Used a valid credit card when ordering. After entering credit card number, expiry date, and cvc code oneplay wanted me to send them my name, address and a photo of myself to verify transaction. Never had a problem ordering from steam or gog.com. I would not trust them to handle my private info.