Kelly
GBHorrendous fraud verification Placed the order on a Saturday, didn't get a key. Sent an email to support, which went unanswered until Monday. (So called "Instant delivery".) Tried to check the FAQ, website doesn't work: "Error 502 Ray ID: 2854a1af341f23de • 2016-03-18 00:40:18 UTC Bad gateway." Eventually customer support replied, asking me to send them a picture of my ID and my debit card, even though I asked them to cancel my order. So now, I'm not getting my order cancelled or delivered, but they still charged me a dollar, so they know my card is legit. I sure as hell am not going to send someone my ID and debit card in an email, I'm not out looking to get my identity stolen. All in all, I've been scammed for a dollar (I know it's just a dollar, but it's about the principle here, not the amount), got nothing in return. My only recommendation is to steer clear and visit a different website.
William Langenge
DKMeget træls og frustrerende Nu har jeg handlet på OnePlay fra 2014 på 2 forskellige konti uden besvær, men at man så lige får den her bliver man ikke mere glad: Support (OnePlay) Sep 8, 09:08 CEST Hi, Thank you for your order. Your order has been randomly selected for verification. We apologize the inconvenience, but by confirming and providing the info we need, we will also reward you with a FREE Steam Mystery Key (Small)(PC). We need you to do the following 3 steps before we can approve your order(s): Please reply this e-mail with these 3 simple steps. Step 1. Please confirm your OnePlay Account by giving us your name, address, and telephone number. Step 2. Please provide a picture ID with a signature. Step 3. Please provide a credit card with a signature (Please cover sensitive information) Please send the information, and we will approve your order and reward you with a FREE Steam Mystery Key (Small)(PC). Thank you for choosing OnePlay.
Arne Paulsen Gråsten.
DKWery satisfied Purchased a code for Rise of the Tomb Raider. Got it as promised 1 day before the game was realized. Downloaded via STEAM without any problems, took about 4 hours, but it depends on my internet connection speed, and the speed and how many users on the download server, not on One Play.
C
SEProblematic payment, otherwise good Haven´t it been for the problematic payment with Paypal (didn´t work at all even with multiple tries) I would have given a higher rating. However when switching to creditcard it worked as a charm, and I got my code directly and could start downloading right away. For this to be a 5 star experience there needs to be better spelling overall on the site (Swedish), working Paypal, show PCI compliance better,
Kasper Rasmussen
DKWhere I always order. First the slightly negative. I've ordered many games here, and sometimes the code they provide (by their own supplier) turns out to have already been used. That has happened twice over a span of around 15 keys, but their staff always show the absolute best example of how support is supposed to work. The positive is that, 9/10 times I've bought a code, it's has arrived 2 seconds after the order is complete, and that is why I keep using one play.com thanks for all the cheap codes guys!