William Nelson
GBGood except for 2.4ghz frequency issue… Good except for 2.4ghz frequency issue with A10. I used to use A10 and unless I used Ethernet or 5ghz, I would get static on the microphone. Really a shame, normally mic was quite good. Built well, first headset I sold rather than broke.
Anders
DKKnowingly selling faulty headsets.. Having been happy with my astro a50 gen 1 i purchased the latest a50' but unfortunately its been horrid experience. When placing the headset in the base station a number of things can happen, but rarely what you would expect, i.e. the charge indicator lighting up and the headset charging. Often what will happen is that the headset light flickers and something goes wrong resulting in the headset thinking it has no charge or over 100% charge. There seems to be no real fix for this and having looked into past reviews its been an issue for several years which is probably the most disappointing thing. Sad to see such a big brand fail to resolve the issue and keep seeling faulty premium products for years..
Summer Littlejohn
GBAstro gaming will never have my… Astro gaming will never have my business again. I placed a custom headset order and was told it would ship in one month. One month goes by and nothing, I email asking for an update and they tell me it’ll be another month before it’ll ship. I argue for a refund and they give me different answers on being able to refund it and then not being able to, so I decided to just wait it out. Over two months go by and the order is still in process so I ask for another update. Before my ticket is even answered I get notified that my order has been cancelled, for no reason and no warning. Absolutely ridiculous customer service and product handling. If I could give a negative star I absolutely would.
christian Yakamoto
AUTHE WORST CUSTOMER SERVICE I just spend three and half weeks trying to trouble shoot my failing battery on 2nd pair of 150's. The battery failed on the first pair too. I would get a response every 4 days with another step in the realm of " have you tried disconnecting and reconnecting the device" while jumping through these ridiculous hoops my battery completely failed and my headset stopped working all together. The technician simply stopped replying to me.. I sent a further 4 emails over the next week before finally getting a response. My warranty had expired by a matter of days now so I was not entitled to a refund... DO NOT BUY THIS PRODUCT
Adam
GBAVOID! AVOID!! Awful, please don't order from Astro. Ordered a controller 3 weeks ago now, the order is still in process. Customer service is slow at responding, when they have responded they've provided no tracking and haven't even stated that the order has been dispatched. Can't cancel the order, apparently have to refuse delivery. Wish i'd never have ordered from them now and checked here first! AVOID AT ALL COSTS.