Kelly Murphy
GBAstro promised a comparable headset for… Astro promised a comparable headset for my son who purchased the really expensive wireless set with the base. They are JUNK they fall apart and even in warranty- they said they would allow him to chose another comparable pair, constructed differently. Thanks Astro. I hope you know you ripped my autistic son off who is really not happy about spending $350 for “crap”
christian Yakamoto
AUTHE WORST CUSTOMER SERVICE I just spend three and half weeks trying to trouble shoot my failing battery on 2nd pair of 150's. The battery failed on the first pair too. I would get a response every 4 days with another step in the realm of " have you tried disconnecting and reconnecting the device" while jumping through these ridiculous hoops my battery completely failed and my headset stopped working all together. The technician simply stopped replying to me.. I sent a further 4 emails over the next week before finally getting a response. My warranty had expired by a matter of days now so I was not entitled to a refund... DO NOT BUY THIS PRODUCT
Anonymous
GBAstro a40 TR with mix amp pro is worst… Astro a40 TR with mix amp pro is worst headset ever. I've owned this for a few years now for the ps4. I've now come to ps5 and it doesn't work on here because the lack of optical port. Well, the problems I've had since owning this. The right hand side ear muff always slides and moves on its own because the screw doesn't hold tight enough. I've had crackling sounds through both speakers about 10% of the time when using them. The game volume to chat volume on my mix amp never worked and this is the reason I bought these. So I can't turn it to turn one or the other quite. The mute switch button was like a cheap Chinese plastic which almost broke with in a few weeks,of owning them. All the button does is rattle. I had better sounds of a £30 headset I once had and broke and couldn't replace wirh same so i ended up buying the astro for £250 which was one of my biggest mistakes. Ive regretted ever since owning them. I'll never go back and buy any astro product brand new.
customer
GBStay away from astro and the A50 gen 4 One of the most expensive headsets around, and yet poor build quality. Iv had nothing but issues with these headsets,iv gone through 3 different ones, with real bad costumer services, and people are right, nothing but an expensive paper weight. Now the base station is not working, got in contact with astro, and because its out of warranty, they won't touch, They trest there costumers like crap, as if they are stupid. Yes very comfortable headset till it falls apart. Astro are a con. You pay hard earn Money, for a expensive headset, to just fall apart, first problem 4 months after buying brand new,second problem, 8 months, third problem, 16 months, new problem, yesterday, but because out of warranty won't touch, so have to sort myself. PLEASE PLEASE, DO NOT BUY,DO NOT WASTE YOU MONEY WITH THIS COMPANY.
Chase C
GBBought mine awhile ago, not sure how everything is now. I understand my opinion may not be as good as other since i bought my headset from them a couple years ago, but I am going to give it anyways. I bought a head set from them about 6 years ago and i still use it to this day. Its amazing and the mix amp still works. The mic has cut out and kept making bad noises but I just took it out and use another mic. I contacted them before about my wire and my mic which with ease they replaced on their own. I have the astro a40's and i would recommend them to any gamer.