sales agents are unprofessional i… sales agents are unprofessional i called them they asked for my photo id then said you are fraud dont call us again

Representative was friendly Representative was friendly, gave a quick response to the issue and was able to give the feedback for which I asked which will resolve the problem we were experiencing with the card reader.

I have called Merchant One several… I have called Merchant One several times since I started my account and have been put on hold for longggggggg periods of time. This time I got BENNY and she was so great. Fixed the problem immediately and shared how to get in touch with her in the future if more problems arise. I have been to the point in frustration I was ready to cancel. BENNY gave me hope.

Dawn was a pleasure to work with Dawn was a pleasure to work with. I was very unhappy about a transaction that I conducted a few days ago. Not only did she calm me down with her professionalism but resolved my issue within minutes and making sure I had all the documents to make me feel comfortable. She has very good customer service skills and I wish her the best in her career at Merchant one. I don’t have my merchant ID handy , but this is Sophie’s Coffeehouse in Massachusetts.

Corwin was positive Corwin was positive, friendly and very knowledgeable. He walked me through the steps to fix my problem quickly and efficiently.