Grade A Customer Support The support representative Jose was very helpful in helping me understand what was occurring with an error we were experiencing with a custom plugin by looking at the server logs and adjusting some things. There have been many other instances of WP Engine support helping me out as well that are too numerous to mention. I really appreciate the high quality customer support that WP Engine provides on a continuous basis.

WPengine has spoiled me WPengine has spoiled me! Our company has been using WPengine for several years; support is unparalleled (trust me, I've dealt with several hosts during the last 20 years) and security is top-tier. Most of the time, we can handle the "small stuff" but WPengine techs are quick, knowledgeable, and very personable when it comes to "the heavy lifting." I love this company. Big shout-out to Demetrius whom I dealt with this morning. Thank you, D!

Always helpful We had an issue with an external SSL certificate, but Keith was able to identify the issue and fix it for us. The service desk is always helpful!

I got support from Cezar they are great… I got support from Cezar and it really exemplified why I keep going back to wpengine He understood and diagnosed my problem quickly. He solved it quickly. They maintain strong backups and good performance. Really great hosting.

Had an excellent experience with their… Had an excellent experience with their Tech Support (Zac B.). Was an emergency situation and had to learn how to update a page on our site and I'm not a developer. Patiently showed me the steps, sent a video, and walked me through some other minor issues. This is my first customer service interaction and it was great!!!