Had an excellent experience with their… Had an excellent experience with their Tech Support (Zac B.). Was an emergency situation and had to learn how to update a page on our site and I'm not a developer. Patiently showed me the steps, sent a video, and walked me through some other minor issues. This is my first customer service interaction and it was great!!!

I got support from Cezar they are great… I got support from Cezar and it really exemplified why I keep going back to wpengine He understood and diagnosed my problem quickly. He solved it quickly. They maintain strong backups and good performance. Really great hosting.

Unmatched Support and Reliability I've been using WP Engine for over five years now and it's undoubtedly the best hosting service I've experienced. Their customer support is exceptional – always responsive and ready to tackle any issues right away. What really sets WP Engine apart is their commitment to support their customers. They go above and beyond to ensure that they provide help in any way possible. Highly recommend WP Engine if you're looking for a hosting provider that backs you up every step of the way!

Support Staff like James E Support Staff like James E. make WPengine worth working with. I sometimes think they have gotten a little big for my tastes as they buy up all the plugins we all love and have pay walled some previously free features, but when you have the quality diagnostic support when you have an issue that piece of mind is worth a few extra dollars a month without any arguments.

Dont give them your CC. They will take your money! This used to be an awesome company with great support. However, we recently moved to a new provider (webflow) after at least 7 years with them. We asked to cancel the account for months and they continued to charge the card on file only to tell us we could not cancel even though multiple people had reached out about it. Terrible customer service. DO NOT GIVE THEM YOUR CC. So frustrating that after years of service and giving them thousands of dollars in hosting we were treated this way because we decided to move away from wordpress.