New Division in Our Company We added a phone line for a new division within our company. The Clarity support was awesome. We have used them for over 7 years, and we are very happy with the level of support.

AJ IS AMAZING!!! AJ IS AMAZING!!!! I'm still learning all about call center verbiage and he was so patient while I explained and reexplained myself no less than 8 times. We had a lot that needed to get done and he diligently flew threw it, making sure I knew what was happening the whole time and that our intentions were aligned. Give this human a RAISE!

Top Notch Tech Support Tech Support was able to handle my request quickly and even walked me through parts of the website, teaching me how to make some of the changes myself, which I had requested. He was very thorough and explained things so I could understand them.

Great Tech Support Every time I have had any issue the support folks have been able to get us back in action very quickly. This morning was no different. I don't recall the person's name but my ticket was 19510.

IT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.