David Morbeck
GBNew Division in Our Company We added a phone line for a new division within our company. The Clarity support was awesome. We have used them for over 7 years, and we are very happy with the level of support.
Zak
GBIT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.
Thomas Fiordelisi
GBWe recently onboarded with Victoria We recently onboarded with Victoria. She is amazing and provided exceptional customer service and support. Answered all our questions and guided us to get started with a bang. Highly recommend Victoria is praised for your support.
Bill
GBTech support great, the rest, marginal Tech support has been amazing. Lately trying to talk to an individual about services or getting equipment replaced has been a nightmare. After our router failed it took a week and a half to finally get a human on the phone that finally put me in touch with my account manager. After got to a human, service went well again. Still waiting on new equipment
Bob
GBTop Notch Tech Support Tech Support was able to handle my request quickly and even walked me through parts of the website, teaching me how to make some of the changes myself, which I had requested. He was very thorough and explained things so I could understand them.