Called in to cancel our service, couldn't cancel our service Called in to cancel our service, and after talking to a representative for about one minute was put on hold, and stayed on hold for 24 minutes. After that time was up, they took me off hold and said no one was available and I would be getting a call back later, with no option to just stay on hold

Jorge was so helpful Small biz user here. Recently I had to re jig my sms an call features to cover for me being out of country for a while. I had Jorge assist me with the sms and call routing. After speaking with Jorge, I have a much better understanding of how best to handle my unique situation. Jorge made some changes for me while we spoke and was able to seed some ideas as to how I can more efficiently handle my communications both current and in times in which i require coverage. Work in progress but progress was certainly achieved today.

Fast, nice, affordable Very easy installation and setup with the help of their technical support team. They are always fast and so nice when helping. Our business was destroyed by a tornado and we had to get all new phones, and I am so glad they were on the phone with me the whole time i was setting them up, telling me how. Just called them today to get some connection issues fixed after i changed wifi routers, and within 20 minutes all phones were up and running, shoutout to oscar!

Thank you for your patients Been a customer for a few years never any issues. Lately I have been working on a solution for AI that involved my phone lines the AI solution was with another company. I have called Clarity support several times to get phones routed properly etc. They were more than great and patient. Anyway the customer service at the AI company stunk so bad I had to tell them about my Experience with Clarity and how they should be more like them. Canceled service with the AI company and looking for more Solutions from Clarity like I should have done the first time. Thank you Clarity your employees make you shine.

AJ IS AMAZING!!! AJ IS AMAZING!!!! I'm still learning all about call center verbiage and he was so patient while I explained and reexplained myself no less than 8 times. We had a lot that needed to get done and he diligently flew threw it, making sure I knew what was happening the whole time and that our intentions were aligned. Give this human a RAISE!