Jorge was so helpful Small biz user here. Recently I had to re jig my sms an call features to cover for me being out of country for a while. I had Jorge assist me with the sms and call routing. After speaking with Jorge, I have a much better understanding of how best to handle my unique situation. Jorge made some changes for me while we spoke and was able to seed some ideas as to how I can more efficiently handle my communications both current and in times in which i require coverage. Work in progress but progress was certainly achieved today.

Thank you for your patients Been a customer for a few years never any issues. Lately I have been working on a solution for AI that involved my phone lines the AI solution was with another company. I have called Clarity support several times to get phones routed properly etc. They were more than great and patient. Anyway the customer service at the AI company stunk so bad I had to tell them about my Experience with Clarity and how they should be more like them. Canceled service with the AI company and looking for more Solutions from Clarity like I should have done the first time. Thank you Clarity your employees make you shine.

Steve,5 star service Steve,5 star service. He was active to listen and ready to help. His responses were prompt, and quick. Unlike last interaction lasted for 40 minutes without any resolution, Steve resolved multiple queries with great product knowledge , instant action and 5 star service. Thank you for hiring such great support.

Tech support great, the rest, marginal Tech support has been amazing. Lately trying to talk to an individual about services or getting equipment replaced has been a nightmare. After our router failed it took a week and a half to finally get a human on the phone that finally put me in touch with my account manager. After got to a human, service went well again. Still waiting on new equipment

IT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.