Great Tech Support Every time I have had any issue the support folks have been able to get us back in action very quickly. This morning was no different. I don't recall the person's name but my ticket was 19510.

Tech support great, the rest, marginal Tech support has been amazing. Lately trying to talk to an individual about services or getting equipment replaced has been a nightmare. After our router failed it took a week and a half to finally get a human on the phone that finally put me in touch with my account manager. After got to a human, service went well again. Still waiting on new equipment

Excellent Customer Service! Fast, Prompt, friendly representative, Oscar went above and beyond he asked me to check if the change I made went through before letting me exit the call! every business need more Oscars!

Adam was great to work with Adam was great to work with. He articulated and explained in a manner that made the entire process very intuitive.

IT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.