customer
GBClarity voice always is available to… Clarity voice always is available to help with urgent changes to phone system to keep customers updated. Our phone agent was professional and thorough. He even called back to makes sure it worked!
Bill
GBTech support great, the rest, marginal Tech support has been amazing. Lately trying to talk to an individual about services or getting equipment replaced has been a nightmare. After our router failed it took a week and a half to finally get a human on the phone that finally put me in touch with my account manager. After got to a human, service went well again. Still waiting on new equipment
Dawn Rivera
GBExcellent Customer Service! Fast, Prompt, friendly representative, Oscar went above and beyond he asked me to check if the change I made went through before letting me exit the call! every business need more Oscars!
Zak
GBIT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.
Thomas Fiordelisi
GBWe recently onboarded with Victoria We recently onboarded with Victoria. She is amazing and provided exceptional customer service and support. Answered all our questions and guided us to get started with a bang. Highly recommend Victoria is praised for your support.