Zak
GBIT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.
Keith Saunders
GBClarity comes theough once again! I have been a Clarity customer for many years. Today my router went out and I rushed to the closest store ro buy a new one so that we could get back online. Little did I know that this new router wasn't going to play nice with my VoIP phone system. After several hours and master resting every phone, Clarity got me back online so we could get back to business. Thank you ClarityVoice.
Sharon Lee
GBClarity has really gone all out for us - Laurie & AJ Clarity has really gone all out for us. Shoutout to AJ and Laurie who I was lucky to be supported by for our business phone connections. They POLITELY and PATIENTLY (so patiently) walked me through for days as we figured out how to cure our phone problem. They prioritized our business hours and were knowledgeable about every aspect I poked at. Thank you so much Laurie and AJ. Much props to you both.
Tim Rasner
GBGreat Tech Support Every time I have had any issue the support folks have been able to get us back in action very quickly. This morning was no different. I don't recall the person's name but my ticket was 19510.
Lita Johnson
GBFast, nice, affordable Very easy installation and setup with the help of their technical support team. They are always fast and so nice when helping. Our business was destroyed by a tornado and we had to get all new phones, and I am so glad they were on the phone with me the whole time i was setting them up, telling me how. Just called them today to get some connection issues fixed after i changed wifi routers, and within 20 minutes all phones were up and running, shoutout to oscar!