Placed two orders for delivery of… Placed two orders for delivery of Professional Assistant Day. Only one ordered delivered. I called FTD twice on the day of delivery informing that tracking showed order had not been picked up for delivery. The two representatives that I spoke to on the phone flat out lied to me, telling me that order had shipped. I explained that the shipping information provided to my by UPS informed only that shipper (FTD) had prepared label and the package had not been picked up for delivery. I have never exprienced such rude customer service with customer service representatives telling me I am wrong and that the plant had shipped for delivery. I finally got a supervisor who confirmed that order had not shipped. And then insulted me by offering to ship the plant tomorrow at a 30% reduced the price. Today is Professional Assistant Day, not tomorrow. I will never use this florist again. They hire and/or train its employees to lie and fail to deliver flowers/plants ordered in the contractual time period.

Beautiful variety They always have a fantastic variety at various price points so you can always find something that fits your occasion and budget. I do wish there were more arrangements without stargazers, though, as they are highly toxic to pets and many people are very allergic.

Website easy, flowers beautiful! It was very easy to use the website. I sent flowers to a funeral out of state and picked the prettiest arrangement that I could find. The recipients were so pleased and said that the flowers were very beautiful and therefore prominently displayed. The hand written card was a nice, personal bonus. Well done!

Beautiful flowers delivered! Great selection to pick from and user friendly site to place an order. Communications for status of the delivery couldn't have been better. Beautiful box bouquet of flowers was delivered on time with no issues.

Nice and easy The website was easy to use and I was able to have the order delivered quickly. I was sent a photo by the recipient and the flower arrangement looked exactly as I had expected. The recipient was very pleased with the flowers.